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Refer a Patient

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Information for GPs

Everything you need to refer a patient for a Home Medicines Review and claim MBS Item 900.

How it works

Three steps from referral to report

  1. Identify and refer. Identify an eligible patient and send us a referral. Record the referral in the patient’s chart.
  2. We arrange the review. We contact the patient to book a home visit at a convenient time, at no cost to them.
  3. You receive a report. We send a comprehensive report with clear recommendations. You discuss it with the patient and agree on a medication management plan.
Refer a Patient
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Eligible Patients

(Based on PPA HMR Program Rules)

A patient may be eligible for a funded HMR if they meet ALL of the following criteria:

  1. Hold a current Medicare or DVA card, or be eligible for a Medicare card.
  2. Live in a community setting (their own home or a non-residential setting).
  3. Are at risk of, or experiencing, medication misadventure.
  4. Have an identifiable clinical need for an HMR, confirmed by the referring medical practitioner.

$

No out-of-pocket fee or charge

Funded HMR services are provided at no cost to eligible patients (as per PPA Program Rules).

MBS Item 900

The GP service is claimed under MBS Item 900 (current fee $185.35 from 1 July 2026).

GP FAQs

Which patients benefit most from an HMR?

Patients taking multiple medicines, those with chronic conditions, recent hospital discharge, recent medication changes, suspected adverse effects, or difficulty managing their medicines at home.

Does the patient pay anything?

No. Funded HMR services are provided at no out-of-pocket cost to eligible patients under the PPA Program Rules.

How is the GP component claimed?

The GP service is claimed under MBS Item 900 once the referral, review and follow-up discussion with the patient are complete, in line with the item descriptor.

How long until we receive the report?

We aim to contact the patient promptly after receiving the referral and send the report soon after the home visit. Contact us for current turnaround times.

Can you see patients who prefer another language?

Yes. Our team can communicate with patients in English, Urdu, Hindi and Punjabi.